Organizations just need Business Process Management. They have processes which need to be.
…well, managed. And that’s something that doesn’t change with the passing of a decade or perhaps even decades. Basic need, basic result.And yet something tells me that the world is never as simple as all that.
Something tells me that if we could turn the clock forward ten or fifteen years, we’ll be using an entirely different lexicon altogether.And so..
.for the predictions. Now this is largely speculation, you may even call it science fiction (I’ll try to avoid that), but here goes:4D-BPM:Please don’t laugh. If I had said 3D Printing ten years ago, would you have laughed? What I mean is that today all of our processes are mapped out on a 2D canvas. But life isn’t 2D, is it? It isn’t even 3D. There are four dimensions, and the fourth is time. Perhaps in the future, we’ll be able to map out and operate business processes in an interface that actually mirrors the real world, the world where business procedures occur in space and in time.
This could add a dimension or two to the current BPM tools that simply isn’t there. A way to define how procedures are acted out in depth, and how long each step is meant to take. Think about it. Of course, we’ll need our 3D screens (or perhaps holograms, Google Glass?) to be working in order to enable 4D BPM.Fuzzy Processes:We’ve all heard of fuzzy logic, that soft type of machine thinking that doesn’t go according to a fixed set of rules, and yet somehow produces a friendlier result. Well, perhaps that sort of fuzzy logic could be applied to BPM.
We’d have processes that don’t execute the same way each time. Perhaps there could even be a random element applied, something that experiments along with way with different variations, never settling on one, always trying out another. Will hard-nosed CIOs and Line Managers accept fuzzy processes? They will if it improves their bottom line.