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NO, it isn’t” There are several obstacles within this small exchange. The external obstacles- physical environment (Dobbin & Pace, 2006, p. 99) is isolated, dark and foreboding adding a sinister element and emphasizing Dee.

Sullivan vulnerability. Let. Kingston is preoccupied with the self (Dobbin & Pace, 2006, p. 101). He is solely focused on preserving his Job and family – he is barely in the room.Let Kingston is also blinded by his preconceived attitudes and beliefs (Dobbin & Pace, 2006, p. 102).

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“Personal investment” can lead to three listening barriers: selective attention, ambushing, and avoidance of threatening information (Dobbin & Pace, 2006, p. 102). Sullivan seems to be about to confront Kingston, hesitates, begins to speak, rolling it back in again. There is a threat, do we face it or walk away for now? Cognitive Dissonance: the uncomfortable tension listeners experience when two ideas, concepts or things that they believe value or do are related or contradictory (Debunk & pace, 2006, p. 03). The dialogue has almost no relationship to the communication itself. A frightened Kingston is trying to “read” Sullivan to see if he’s uncovered the corruption.

Genuinely surprised by Kingston sudden appearance, Sullivan is distracted by physical safety. Semantic noise: a barrier to listening triggered by a particular word or phrase used by a speaker (Dobbin & Pace, 2006, p. 103). Was anyone listening after Kingston said: “First time you kill someone is never easy.

“?

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