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Jeannette Wood

Managing Organization Change

08, 2017

















Section 1


            Company in size, number and employees is as follows:  Shelby County Government was established
around 1819.  It is Tennessee’s biggest
region in populace and geographic territory (, 2017).

            Shelby County is directed by a pioneer judge sort of
government under a home chose authorize that ended up noticeably powerful on September
1, 1986.  With a work compel staff of
around 6,270 and an administration of 9, 710,000 occupants as showed by the
2007 statistics information (, 2017).

HR Practice and Procedures

            Shelby County Government Human Resource Department is in
charge of managing numerous regions in district, for example remuneration,
worker benefits, and business check and staff strategies.  Their procuring procedure is basically
similar to some other business contracting process however there is a technique
in the area I accept ought to be changed and that is Shelby County Government’s
new worker six month probation.

Reasons for Change

            Three reasons for change would be as follow: 1. Worker
maintenance, from what I have witness, is that workers who are enlisted the
majority of them leave before the six month probation because it’s too hard not
to miss days in the six month period.  2.
Upbeat representatives, when you have people who leave because they can’t make
probation, this cause a staff shortage. 
This situation leaves your workers that left despondent and
stressed.  3. Equalization with life and
work, half year probation makes you abandon your loved ones.  You can’t participate with children at school
or if your child is sick.

Appraise the Diagnostic Tools

            There are many symptomatic instruments that can be
utilized to decide change in an association’s availability for change, for
example, 7-S structure, Star Model, Burke-Litwin Model and four frame
model.  These are for the most part
analytic instruments that can be utilized to decide change in an association’s

Two Diagnostic Tools Utilized

            The two tools I propose are as

1.      7-S
framework- This instrument focuses on 7 key parts that impact an affiliation’s
ampleness structure, systems, style, staff, aptitudes, procedures and unrivaled
objectives.  These elements are essential
to the achievement of advance.  I would
utilize this framework since it can be used to appreciate where openings may
appear in the affiliation, which is making and what scopes of the business to
alter and improve to grow execution. 

2.       Four frame model- This instrument offers four
blueprint for the directors to conceptualize how the affiliation
functions.  I would utilize this
apparatus since it influence you to take a look at your association or business
from a wide range. 


Result of Diagnostic Analysis

            The result of the symptomatic investigation is as per the
following: The outcomes demonstrate that there will be no adjustment in the
near future.  Shelby County Government
isn’t prepared to push ahead with change. 
Simply taking a gander at the human resource part of this apparatus, the
County isn’t willing to take a gander at how the general population feel about
the half year probation.  The area takes
a gander at the reality that individuals come and they go.  On the off chance that somebody leaves in
light of half year probation gracious well we will simply enlist another

Shelby County Government Ready for Change?

            Is Shelby County Government ready for change? No, after
going through the four frame model tool, change for the County looks slim to
none.  Four fame model help you get a glance
of a big and wide picture of how the county is operated.  The County been doing things the same way for
years.  The structure of the county will
always be how it is because they see nothing wrong with it. 

Section 2

How Steps Apply to Organization

            Steps apply to organization by first, Shelby County
Government needs to create a sense of urgency for change in light of the fact
the world is changing every day and in a few angles generally
advantageous.  They need to make a
feeling of earnestness on account of potential danger.  Second, forming a powerful coalition is
required.  While managing a coalition the
area should develop a gathering of precursors that address the district in
general.  Third, forming a strategic
vision and initiatives should always be focus in change.  The vision and framework behind it should be
all around drew in, alluring and prepared to impart to others.  Fourth, communicating the vision, Shelby
County Government can do this by talking about the vision with the laborers at
each shot the get and by taking their conclusions and concerns genuinely.  Fifth, empowering broad based action.  Many change attempts bomb in light of inadequate
respect for this movement and the result is the backing off of a change effort
toward the beginning periods of its execution. 
Sixth, generating short-term wins are complimented in the region since
wins help to drive new thoughts and realize new individuals.  Short-term wins decrease pundits towards the
change, and rewards positive demeanor. 
Seventh, consolidating gains and producing more change. The county
realizes that at moment that there is a powerful change, it takes disasters
before it may see and increments.  There
out to be steady change to ensure that change is powerful.  Eighth, anchoring new approaches into the way
of life is so imperative to an association. 
For a change to be considered great it should be a bit of the
association’s lifestyle.  Change should
be continued with attempt to take off a change and it should be analyzed and
seemed all through the association. 


How to Address the 8 Stages of Change

            The 8 stages of
change is as follows:

Shelby County should set up a sense of
urgency ensuring everybody working for the county perceive how imperative
change is and be prepared to make a move when require to.   Kotter
International says to make a feeling desperation is helping other people see
the prerequisite for change through a striking, idealistic open entryway
clarification that passes on the essentialness of action instantly
(, 2017).

The Shelby County could set up an
assignment aggregate that can help itself with the movements the affiliation
needs to complete.  The coalition is made
up from agents working in different occupations in the county. That implies all
delegate can rely upon the get-together the find and perceive themselves
alongside different associates. says to lead change, you need to join a coalition, or
gathering, of enticing people whose power starts from an arrangement of
sources, including work title, status, authority and political noteworthiness
(, 2017).

Shelby County ought to build up a dream
for change.  The province should ensure
that their vision for change is first seeable and bodes well.

Shelby County ought to impart the vision b
holding meeting all the time.  They
should keep workers refreshed on the progression of the vision.  Educational Business Articles expresses that
imparting the vision is using each channel and vehicle of correspondence
possible to pass on the new vision and frameworks
(, 2017).

When engaging wide based activity, the
county should keep concocting new frameworks that will ensure change.  The province should ensure each individual
working in the region can utilize these frameworks. 

When making short-term wins, the county
should realize that transient wins persuades representatives.  Shelby County should concoct short-term wins
objectives that reachable.  Robert Tanner
composed and article in “Administration is a Journey” in 2017 that states
creating short-term wins are a basic bit of any sweeping scale change effort
(Tanner, 2017).

When it comes to expanding on a change,
the county should keep on producing a feeling of criticalness, make coalition,
create dreams, convey the vision, permit wide base activity and make short-term

When mooring the change, the county should
ensure that the greater part of their progressions are an unchangeable


Resistance and Communication

Diagnose Reasons for Resisting Change

            With regard to diagnosing
purpose behind protection form change, Miranda Brookins composed an article in
Small Business Chron called “What Causes Resistance to Change in an Organization?”  In the article she expresses that it is
troublesome for relationship to avoid change, as new musings propel advancement
for them and their people (Brookins, 2017). Brookins ways change happens for a
few reasons, for instance, new staff parts, augmentations or diminishments in
financing, obtainment of new development, new missions, vision to targets and
to accomplish new people or clients (Brookin, 2017).

Causes of Resistance

            Reasons changes are
resisted is as follows: One, fear of thing not being the way they use to
be.  Individuals get settled in doing
what they know about and the wind up noticeably terrified of the change.  Second, individuals oppose change since that
change was not conveyed to them legitimately. 
All representatives need to be a piece of each procedure.  Third, individuals oppose change since they
feel that change isn’t required.  Many
feel if something is not broke why try to fix it. 

Minimizing Resistance         

            On March 02, 2017, Susan Heathfield composed an article
in “the Balance” called “How to Reduce Employee Resistance to Change”.  In the article she expressed that change is
ungainly and requires better methodologies for considering and doing.  She says people encounter trouble developing
a fantasy of what life will look like on the contrary side of a change.  She states that they tend to adhere to the
known rather than get a handle on the darken (Heathfield, 2017).

            To create a plan that would limit the protection form
change: First, I would teach the change and convey the arrangement.  Instructing individuals about a change that
is going to occur before it happens is dependably a keen move.  Second, enable your employees to be engaged
with the change administration design. 
At the point when our employees are related with the change design they
are more probable not to oppose it. 

Resistance to Change and

            CEB Global says most communicators attempt to fight the
execution discipline by growing laborer buy in to change.  The say that this approach worked honorably
when significant scale change happen once in a while, as associations had
agents’ entire thought for change organizing and execution.  CEB Global states that in any case, in the
present pace of advance, laborers don’t have the benefits of recovering from
the past change before the accompanying one hits them (,

Three Communication Strategies

The communication
strategies is as follows:

Always keep what you are stating basic and
appropriate to the point.  Most
organizations get to profound when attempting to convey something. 

Companies ought to grant similarly.  Workers need to be heard.  Associations need to grant after they tune in
to what the workers need to say. 

Communicate all the more frequently.  Most organizations reveal to you something
one time and anticipate that you will recollect it alongside the various
obligations you have.

Strategy and Why I Choose It

correspondence procedure what might be pertinent to Shelby County Government is
to impart both ways.  This procedure is
best for my association since this organization likes to reveal to you what
they think and what ought to be done however they don’t tune in to h=what the
workers needs to say.  I pick this
methodology in light of the fact that the restricted correspondence they have
is likely the reason they have such a high turnover. 


communication plan is as follows: I would first pick how this arrangement will
be imparted.  For my association I would
impart through week after week messages and month to month gatherings.  I would clarify hoe the change will bring
unique and better outcomes.  I would give
every one of the subtle elements how and when the change will happen.  I would keep all representatives educated at
every turn. 



Strategies for Sustaining Change

            In 2015, Glenn Llopis wrote an
article in Forbes called “Top 6 Ways to Sustain Business Growth”.  He says one way to sustain change is
prospecting the right clients.  Llopis
says you should dependably grasp an entrepreneurial demeanor to see and grab
the correct open doors- particularly those beforehand inconspicuous or that
others don’t see by any stretch of the imagination.  Second would be sound decision making.  Llopis says problem tracking is the pith of
what pioneers exist to do.  He say as
pioneers, the objective is to limit the event of issues-which implies we should
be sufficiently gallant to handle the head-on (Llopis, 2015). 

Why Strategy are Viable

strategies selected are viable because Shelby County tends to always get what
they can instead of going after the right people. And their decision making is
the worst ever.  They tend to not make
the best decisions for the county.










Brookins, Miranda.
(2017). Small Business Chron. What Causes Resistance to Change in an

Retrieved from 

CEB. (2017). Change
Communication. Communication Strategies for Effective Change

Retrieved from

(2017). Kotters 8 Step Process: Identifying Important

            Elements to Successful Organizational Change.  Retrieved from


Heathfield, Susan.
(2017). the Balance. How to Reduce Employee Resistance to Change.

            Retrieved from

Kotter International.
(2017). 8-Step Process.  Retrieved from


Llopis, Glenn. (2015). Forbes.
Top 6 Ways to Sustain Business Growth. Retrieved from


Mind Tools. (2017).
Kotter’s 8-Step Model. Implementing Change Powerfully

            And Successfully. 
Retrieved from


Shelby County Tennessee.
(2017). About Our Government. Retrieved from

Tanner, Robert. (2017).
Management is a Journey. Leading Change (Step6)-Generate Short-

            Term Wins. Retrieved from












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